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<i>Support</i> Your Community Server

Support Your Community Server

Our Professional Telligent Community Support Services and our Couto Solutions Professional Product Support Services are ideal for those organizations that do not want to simply rely on the community for answers to the questions they have. If you need answers right away, our Couto Solutions professional support team will respond to all posts in our Professional Support Forums within 24 hours, 5 days a week. If that level of support doesn't meet your needs, you can purchase our professional phone support option. This option will get you connected to a Couto Solutions support representative during regular business hours. After hours support rates can also be negotiated via a support consultation. We have many professional support options, please choose one below:

All of Couto Solutions’ products come with our Community Support Forum option for FREE, which is a great choice for lots of people. In our FREE community support forums, you can get answers to your questions from our community members as well as from the Couto Solutions’ Support Team. Our Support Team monitors the Community Support Forums regularly and tries to answer questions as time permits. However, there are no guarantees that our staff will be available to answer your questions in the time you need it. Consequently, if your organization can’t rely on our free support option and you need a Service Level Agreement (SLA), then our Professional Support Options are right for you.

Please select a Couto Solutions' Professional Products Support Package below:

Couto Solutions' Pro Product Support - 3 Months

Couto Solutions' Pro Product Support - 3 Months

$499.99
Add To Cart

Couto Solutions’ Pro Products Support is the perfect option for organizations that need a service level agreement (SLA). With this option you will get unlimited access to our Professional Product Support forums that have a 24 hour guaranteed response time, 5 days a week. This support covers all of the Couto Solutions’ developed Products, Building Blocks, and Building Block Add-Ons. Get answers to questions on installation, setup, management, customization, design, and more. If you have questions on the products we develop, this is the support package for you.

Couto Solutions' Pro Product Support - 3 Months with Phone Support

Couto Solutions' Pro Product Support - 3 Months with Phone Support

$999.99
Add To Cart

This package includes everything that our Couto Solutions' Pro Product Support - 3 Months package has with the addition of telephone support 5 days a week, between the hours of 8:00 am - 5:00 pm Pacific Time, excluding holidays.

Couto Solutions' Pro Product Support - 1 Year

Couto Solutions' Pro Product Support - 1 Year

$999.99
Add To Cart

Couto Solutions’ Pro Products Support is the perfect option for organizations that need a service level agreement (SLA). With this option you will get unlimited access to our Professional Product Support forums that have a 24 hour guaranteed response time, 5 days a week. This support covers all of the Couto Solutions’ developed Products, Building Blocks, and Building Block Add-Ons. Get answers to questions on installation, setup, management, customization, design, and more. If you have questions on the products we develop, this is the support package for you.

Couto Solutions' Pro Product Support - 1 Year with Phone Support

Couto Solutions' Pro Product Support - 1 Year with Phone Support

$1,499.99
Add To Cart

This package includes everything that our Couto Solutions' Pro Product Support - 1 Year package has with the addition of telephone support 5 days a week, between the hours of 8:00 am - 5:00 pm Pacific Time, excluding holidays.


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