Telligent Community Server Support Services Overview
Couto Solutions’ Telligent Community Server Support Services were design to help community managers, web designers that are designing for Telligent Community Server, web developers that are developing for Telligent Community Server, and for all of the above when they purchase any of our products and want professional support for them.
Professional Support Makes Sense
Whether you are a manager, a designer, or a developer, your time is valuable. In a competitive marketplace like the web development industry, it is important to stay on task and to complete your projects on time. When you are the type of organization that builds on platform specific solutions, it often makes sense to have platform experts to turn to for quick answers to questions that arise over the course of a project. It is no secret that people working in the web industry are extremely smart and will find solutions to any problems they come across. However, it takes time to get to those answers and that time could easily cost you your profits on the projects you work on. When it comes to Telligent Community Server, we are the experts and we will be able to help you keep your project on task.
We will provide community managers the support they need to figure out anything that can be done through the Telligent Community Server user interface. This includes helping with configuration, setup, and management of anything in the web front-end or the control panel. You don’t have to go at it alone when you have our Community Server Manager Support team by your side. For more information on this service including pricing on the packages we offer, please click on the “For Managers” tab above.
We will provide designers with the support and the tips & tricks they need to quickly customize Telligent Community Server’s “Look and Feel”. This includes everything from developing custom themes to minor and complex CSS changes. Our expert design team knows how to morph the look of Community Server into anything they dream up and it is our goal to help you achieve the same level of success. For more information on this service including pricing on the packages we offer, please click on the “For Designers” tab above.
We will provide developers with the support they need to customize, integrate, and extend Telligent Community Server so they can fulfill the specs of their projects. Telligent Community Server is an excellent platform to develop on and to extend. Just take a look at our Building Blocks for Community Server. They are prime examples of the robust ways you can extend this awesome system. Our developers will help you figure out the problems you run into as you work through your projects. We have been doing this a while and there is a good chance we already ran into the same issues you might have. Please sign up for support and take advantage of our knowledge today. For more information on this service including pricing on the packages we offer, please click on the “For Developers” tab above.
Couto Solutions offers professional support for all of our building blocks and add-ons for an additional fee. By default, all of our products are supported through our community forums. While our support team does regularly post answers in our Community Support Forums, there are no SLA’s or guarantees on getting answers to the questions you post. For a guaranteed quick response to your support questions or for phone support on any of Couto Solutions' products, please take advantage of our pro support options. For more information on this service including pricing on the packages we offer, please click on the “For Our Products” tab above.