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Telligent Community Server Add-On - Paid Support

Paid Support™ is the Couto Solutions' Building Block that brings total Professional Support Management to the Telligent Community Server Platform. If you need a way to charge for support online, this is the solution for you. Paid Support is perfect for any organization looking to offer paid support packages to their clients.

Overview Features Screenshots Videos Articles Pricing

Selecting & Renewing Support Package Types

Selecting Support Packages
Easily select a support package type on your website front end.
Renewing Support Packages
Renew your support package from your "Edit Profile" tabs.

Paid Support Dashboard

Dashboard View
Manage support packages and support package data from the control panel.

Support Package Management

Creating Support Packages
Easily generate new support packages via the "add support package" link.
Viewing Support Packages
Easily view a complete list of all support packages.
Arranging Support Packages
Easily arrange the display listing of any support package.
Editing Support Packages
Edit any or all attributes of any support package.
Associating Email Packages
Easily associate email packages with any support package.
Associating Email Schedules
Easily associate email schedules with any support package.

Support Package Reporting

Active Support Packages Report
Select the active support package criteria to generate in your report.
Active Support Packages Data
View active support package data within the chosen report criteria.
Active Support Packages Export
Export active support package data within the chosen report criteria to a .CSV file.
Expired Support Packages Report
Select the expired support package criteria to generate in your report.
Expired Support Packages Data
View expired support contract data within the chosen report criteria.
Expired Support Packages Export
Export expired support package data to a .CSV file.
New Support Customer Report
Select the new support customer criteria to generate in your report.
New Support Customer Data
View new support customer data within the chosen report criteria.
New Support Customer Export
Export new support customer data to a .CSV file.
Support Packages
Purchased Report
Select the new support package criteria to generate in your report.
Support Packages
Purchased Data
View new support package data within the chosen report criteria.
Support Packages
Purchased Export
Export new support package data to a .CSV file.
Support Package Overview Report
Select the year to generate in your support package overview report.
Support Package Overview Data
View the support package overview data within the selected year.
Support Package Overview Hints
View an extended description of the support package criteria.
Support Package Overview Export
Export the support package overview data to a .CSV file.