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Edit a Support Package



You can Edit a Support Package when you view support package details.

You will not be able to edit some of the support package details after the support package has been purchased.

Click on the Edit button to edit a support package.

You can edit the name and description of the support package.

You can also change whether or not you notify customers prior to expiration, and how many days in advance you display the warning.

You can also add or remove category tags.

Category tags are used to filter support packages.

Developers can use category tags to create different lists of support package options for different pages of your website.

You can change the email notice schedule or contract associated with the support package at any time.

However, you can not force a contract update when you edit a support package.

If you want to force a contract update, you should associate a new contract with the support package when you manage support packages.

You will not be able to edit the cost, duration, or number of additional members after the support package has been purchased.

You will also not be able to add or remove roles after the support package has been purchased.

When you are finished making changes, click the Save Support Package button to save the support package.

If you decide at any time that you do not want to edit the support package, click the Cancel button to return to the Manage Support Packages page.

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