Install Paid Support

** IMPORTANT - Couto Solutions recommends that you backup your Telligent applications and your Telligent database before installing, uninstalling, or upgrading any of our products. If you are not familiar with backup procedures please consult with your administrator.

If you've already installed Secure Checkout, you can Install Paid Support.

It's important to follow the order outlined in the product documentation when you are installing a product.

Before you can begin installing Paid Support, you need to download the installation files.  

The installation files are compressed for faster download, so you need to extract them.

To get started, open the AdvancedMembership_1.0.0.0 directory.  The AdvancedMembership_1.0.0.0 directory contains the Paid Support installation files

In a separate window, open your Community Server site to the root directory.

Select and copy the bin directory in the installation files.

Paste the bin directory into the root of your Community Server site.

The bin directory will need to be merged with your existing bin directory. So, you may be asked to confirm that you want to merge the directories.

Click Yes to confirm.

Next, you'll need to locate the Themes directory in the root of your Community Server site.

Within the Themes directory, you need to locate the theme that you are currently using, for example, "hawaii".

Open the directory of the theme you are currently using.

Select and copy the BuildingBlocks directory in the installation files.

Then, paste the BuildingBlocks directory into the directory of the theme you are using.

The BuildingBlocks directory will need to be merged with your existing BuildingBlocks directory. So, you may be asked to confirm that you want to merge the directories.

Click Yes to confirm.

Next, you'll need to locate the ControlPanel directory in the root of your Community Server site and open it.

Select and copy the ControlPanelBuildingBlocks directory in the installation files.

Then, paste the ControlPanelBuildingBlocks directory into the ControlPanel directory.

The ControlPanelBuildingBlocks directory will need to be merged with your existing ControlPanelBuildingBlocks directory. So, you may be asked to confirm that you want to merge the directories.

Click Yes to confirm.

Next you need to install the "Support Package Information" tab on the Edit User page.

Open your Community Server project in your favorite Web developer tool (in this case we are using Microsoft’s Visual Studio) and navigate to -/Themes/hawaii/User/edituser.aspx.

You need to first register the Membership Listing Control. Paste the code snippet found below at the top of the page:

Next you will need to paste the control on the tabbed panes. Scroll down near the bottom of the page in your Web development tool and paste the following code snippet above the </TWC:TabbedPanes> tag.

Adding this control to the edituser.aspx page addes a tab where the user can manage their support package information.

The last step is to execute the database script on your database.

Locate the Database directory in the installation files, and open it.

The Database directory contains a sql script named AdvancedMembership.sql.  

You need to execute this script on your database.

(You may be able to double click the file to open it in SQL.  Then, to execute the script on your database, all you need to do is select your database, and click execute.)

Once you execute the database script, you are finished installing Paid Support.